View All

  • What is the difference between residences at Villa Carlotta versus a hotel or an apartment?

    Available for stays of 30 days or longer, Villa Carlotta’s fully-furnished and custom-designed studio, 1-bedroom and 2-bedroom suites grant guests unrivaled flexibility and luxury hotel service. Here, guests have a peerless boutique hotel experience in a residential setting with equipped kitchens and fully-furnished interiors.

  • What services does Villa Carlotta offer?

    With a curation of hotel-style services, including spa treatments, 24/7 dry cleaning pickup and delivery, personal training, professional housekeeping twice per month and dog walking, amongst countless others, one’s desires of living both effortlessly and lavishly are brought to complete fruition. Please visit our amenities and services page for more information. Our services are not included in the price.

  • What are the requirements to make a reservation or confirm a stay at Villa Carlotta?

    Please call our reservation line or the front desk concierge to help guide you through the process.

  • Does Villa Carlotta offer full kitchens in all of its offerings?

    Each Villa Carlotta suite has a full kitchen with no oven. Stove top ovens available by request.

  • Are utilities included?

    Yes, all utilities are included in your lease. Valet, however, is an extra charge.

  • What taxes are applied to rates?

    No lodging tax is added to rates.

  • What forms of payment do you accept and how is payment made?

    Amex, Visa, Mastercard, check or bank transfer.

  • Is housekeeping available?

    Yes, housekeeping can be arranged through the KEYPR app or concierge at the front desk.

  • Is there laundry service?

    Yes, laundry services can be arranged through the KEYPR app or concierge at the front desk.

  • What is your pet policy?

    We allow pets.

  • Is renters insurance required?

    No.

  • What is the check-in and check-out process?

    We will send you a check-in and check-out checklist, as well as a welcome pack catered to each individual.

  • Is there any storage on property?

    Villa Carlotta does not have any available storage.